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Fitchburg State College's Help Desk provides technical support whether you're on or off campus.
Online
- Email the Help Desk anytime at helpdesk@fsc.edu to automatically generate a support ticket.
- Seek assistance from the Help Desk 24/7 via the live chat.
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Help Desk Phone Line
The Help Desk's phone line is accessible 24 hours, seven days a week, at (978) 665-4500 or toll free at (866) 520-7131.
Walk-In Service
Visit the Help Desk Monday through Thursday from 8 a.m. - 8 p.m., Friday from 8 a.m. - 5 p.m., and Saturday from 8 a.m. - 12 p.m. The Help Desk is located in the Conlon Building, Room 236. (Campus Map)
Forgot your password?
Resetting your password is quick and easy utilizing our self serve password reset site.
Need a printer or fax machine repaired?
Simply visit our Equipment Repair page and complete the Equipment Repair Request form.
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