OneCard Office

The “OneCard” is the official identification card of Fitchburg State College and issued to every student and employee.  You will find that the OneCard is an essential key to campus life.  Apart from being your official form of identification, it can be used for many other College services. The OneCard is your Library Card, Rec Center Pass, Meal Card, Door Key, Campus Event Access, and much more. It also has a stored value account called Fitchburg Gold. This card eliminates the need to carry cash. Once you have loaded money onto your OneCard, it can be used to pay for various things around campus. For more information on where you can make purchases using your One Card click here.

Off Campus Programs NEW

Fitchburg State College and local area merchants have teamed up to provide a new service to the college community. There are two programs available to local area merchants here at Fitchburg State; the BbOne program allows students, faculty and staff to use OneCard Fitchburg Gold funds as a form of payment at an off-campus merchant. The second program is the OneCard Discount program.Students, faculty and staff can present a valid Fitchburg State OneCard at the merchants’ location to receive an exclusive college discount.

To obtain a One Card:

New Students Attending Orientation in the Fall

• If your picture was taken during a SOAR Orientation your card will be given to you during the Fall Orientation Check-In.

New Students

• You must bring one form of a photo ID (license, passport, etc.) and your class schedule print out to the OneCard Office.

New Faculty & Staff

• You must bring one form of a photo ID and confirmation of your employment with Banner ID number.

Replacement Cards:

Lost or Stolen Cards

Report lost or stolen cards immediately to the OneCard Office at x3039 during normal business hours or via the Online Card Office 24/7/365.  New cards can be made at the One Card office during normal business hours.

If your OneCard should be lost or stolen, you will be charged a $25.00 replacement fee.  Lost or stolen cards are not subject to the one free replacement card per academic year policy.  If you find your card after the card has been replaced destroy the card and throw it away.  Refunds will not be issued after the fact.

Damaged Cards

Currently enrolled students are eligible for one free card replacement per academic year if the damaged card is surrendered to the OneCard Office.  All subsequent damaged card replacements will cost $15.00 as long as the card is surrendered.