The Fitchburg State College One Card identifies the cardholder as a student, faculty, staff or invited guest of the College. Upon receiving the card the individual agrees to the following terms and conditions:
1. Authorization for Personal Use Only
Every student is required to have a valid Fitchburg State College One Card (college identification). The One Card is property of Fitchburg State College. Once an individual signs this agreement, s/he agrees to the Terms and Conditions identified herein. The authorized holder of the Fitchburg State College One Card has the responsibility to follow the procedures described in this agreement.
2. Penalties for Unauthorized Use
The Fitchburg State College One Card shall not be loaned or otherwise transferred to another person. Any attempt to obtain or use, or to assist in obtaining or using, a Fitchburg State College One Card for the purpose of fraud may be subject to campus disciplinary action.
3. Obligation to Report Lost or Stolen Card
The cardholder is obligated to report a lost or stolen Fitchburg State College One Card immediately. This report must be made to the One Card Office during normal business hours, after hours please contact Fitchburg State College Campus Police. You will be held responsible for any use of your card until it is reported lost or stolen, at which time the card is declared inactive and a new card is issued. It may be necessary at certain times to communicate with the One Card Office. Correspondence should be addressed to: Fitchburg State College
One Card Office
160 Pearl Street
Fitchburg, MA 01420
4. Lost or Stolen Card Policy
If a One Card should be lost or stolen, the student shall be charged a $25.00 replacement fee. Lost or stolen cards are not subject to the one free replacement card per academic year policy.
5. Damaged Card Policy
Currently enrolled students are eligible for one free card replacement per academic year if the damaged card is surrendered to the One Card Office. All subsequent damaged card replacements will cost $15.00 as long as the card is surrendered.
6. Limit of Responsibilities
The cardholder may have unlimited responsibility for unauthorized purchases.
7. Availability of Periodic Statements
Upon the request of the cardholder, and with presentation of proper identification, information about the cardholder’s account balance or transaction record is available at the Fitchburg State College One Card Office. Statements can also be generated using the Online Card Office website.
8. Fitchburg Gold Account Balances and Receipts
Only the cardholder’s account balance will display on cash registers and certain machines accepting the Fitchburg State College One Card for financial transactions. All other account balances can be accessed through the On-Line Card Office website.
9. Carry-Forward Balance
Funds deposited to either the Fitchburg Gold or Falcon Dollar accounts will carry forward from semester to semester. However, Falcon Dollars are non-refundable. Dining Points do not carry forward from one semester to the next. Dining Points must be used during the semester they are purchased.
10. Fitchburg Gold Inactive Account Charges
If a One Card with a positive balance in Fitchburg Gold has sustained no activity for a period of 365 days or more, the account will be determined to be inactive and a monthly inactive account maintenance fee of $10 will be assessed against the account until the account is returned to active status or the account balance reaches $0.
11. No Interest Earned on Account
No interest or other earnings will be paid to the cardholder or credited by Fitchburg State College to his or her Fitchburg State College One Card account.
12. Refund Account Balance
Refunds are available by written request to the Fitchburg State College One Card Office when your relationship with Fitchburg State College is terminated (either through graduation, withdrawal, expulsion, or leaving employment). A refund request form must be completed and received by the Fitchburg State College One Card office at the above address. A $25 account balance refund processing fee will be charged to the account. Refunds take 4–6 weeks. Cardholders with a balance of $25 or less in their account are encouraged to spend the balance on campus.
13. Door Access
The Fitchburg State College One Card can be used to operate certain campus security points such as doors much in the same manner as a key. The campus representative authorized to make decisions regarding the appropriate access for the card user approves the profile of each cardholder. A profile may be changed, without notice, by the Campus Card Office when it is deemed necessary or appropriate.
14. Library Card
The Fitchburg State College One Card operates as the Fitchburg State College Library Card for the Amelia V. Gallucci-Cirio Library. The barcode number on your Once Card is also your library barcode number. Privileges to take material out on loan from the library are granted to all Fitchburg State College students, staff and alumni. Borrowing privileges may be suspended due to excess fines or overdue materials. Other rules and limitations regarding the use of materials at the Amelia V. Gallucci-Cirio Library may be found at the following URL: http://www.fsc.edu/library.
15. Campus Vending
The Fitchburg State College One Card will allow access to almost all campus vending. If there is a problem with a vending machine using your One Card, it is the responsibility of the cardholder to report the problem to the Fitchburg State College One Card Office. Vandalism to any vending machine will result in the immediate denial of the cardholder’s vending privileges and possible judicial action.
16. Meal Ticket
The Fitchburg State College One Card allows cardholders to participate in meal plans provided by Chartwells. Failure to present your One Card at Holmes Dining Hall will result in denied admission to the dining hall. Under no circumstances will anyone be allowed to use Falcon Dollars or their meal exchange privilege at the Commuter Café without presenting the Fitchburg State College One Card.
