The “One Card” is the official identification card of Fitchburg State College and issued to every student and employee. You will find that the One Card is an essential key to campus life. Apart from being your official form of identification, it can be used for many other College services. The One card is your Library Card, Rec Center Pass, Meal Card, Door Key, Campus Event Access, and much more. It also has a stored value account called Fitchburg Gold. This card eliminates the need to carry cash. Once you have loaded money onto your One Card, it can be used to pay for various things around campus. For more information on where you can make purchases using your One Card click here.
The One Card Office is located in the Foyer of Conlon Industrial Arts Building (Map). We are open year round except on state holidays.
Normal Hours of Operation
8:00 am – 5 pm (Monday – Friday)
Extended hours of Operation: Fall/Spring Semester
*8:00 am – 6:00 pm (Monday – Thursday)
Extended hours for Summer I and Summer II
*8:00 am – 6:00 pm (Tuesday + Thursday week 1)
*8:00 am – 6:00 pm (Monday)
*Extended hours are only for the first two weeks of each semester.
One Card Office Contact
One Card office (978) 665-3039 or email us at OneCard@fsc.edu
To obtain a One Card:
New Students Attending Orientation in the Fall
If your picture was taken during a SOAR Orientation your card will be given to you during the Fall Orientation. If you need your One Card earlier you can pick it up at the One Card Office.
New Students
You must bring one form of a photo ID (license, passport, etc.) and your class schedule print out to the One Card Office.
New Faculty & Staff
You must bring one form of a photo ID and confirmation of your employment with Banner ID number.
Replacement Cards:
Lost or Stolen Cards
Report lost or stolen cards immediately to the One Card Office at x3039 during normal business hours or via the Online Card Office . New cards can be made at the One Card office during normal business hours.
If your One Card should be lost or stolen, you will be charged a $25.00 replacement fee. Lost or stolen cards are not subject to the one free replacement card per academic year policy. If you find your card after the card has been replaced destroy the card and throw it away. Refunds will not be issued after the fact.
Damaged Cards
Currently enrolled students are eligible for ONE free card replacement per academic year if the damaged card is surrendered to the One Card Office. ALL subsequent damaged card replacements will cost $15.00 as long as the card is surrendered.