How to Connect to Library Resources
Fitchburg State College faculty, students and staff will now use their College issued Falcon Key ID to login from off campus.
When you click on a link to any Library database from off campus, you will be prompted to enter your Falcon Key ID. (This is the same one used for accessing Blackboard).
You will only be prompted to login once for each online session.
Support Information
Faculty/Staff: Use your Falcon Key to login.
- Your username & password are the same as your email credentials. (i.e. "jsmith").
- If you need to request an employee email account you can do so by completing the Employee Email Request Form. Call the IT Help Desk at 978-665-4500 or toll free at (866) 520-7131 for assistance.
Students: Use your Falcon Key to login.
- Your username is the same as your email username (i.e. "jsmith").
- For your password, use the last six digits of your Banner Student ID number. This number can be found under the barcode on your One Card, on your class schedule, and on your student bill.
NEED HELP?
- New students can obtain Falcon Key account information
from the IT Help Desk.
- On campus students, visit the IT Help Desk in
Conlon Building, Room 229 with your One Card.
- Off campus students, call 978-665-4500 or
toll free at (866) 520-7131, or access our Online Help Desk.
- If you have not received a Banner Student ID number, please contact the Registrar's Office at Phone: (978) 665-4196 or (978) 665-3181.
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