Counseling Services: Confidentiality
 As
a student receiving counseling services, you have a right to privacy
and confidentiality, however:
- A counselor may release confidential information if you have
given written consent to do so.
- A counselor may release confidential information if a client
is a danger to him or herself, or presents a danger to others.
- A counselor must report any knowledge of abuse or neglect of
a child or elderly person or a disabled person.
- A court of law or judge may require a counselor to produce confidential
information (a very rare occurrence).
Counseling records never become a part of a student's transcript
or college record. All records are kept in the Counseling Services
offices in locked files.
E-mail Policy
Counseling is conducted face-to-face, not
through e-mail.
- The privacy of email can not be assured, therefore we encourage
you not to communicate with our office using this method.
- Although we check our email often, we make no promise concerning
when or how often email is read. You have no way of knowing whether
the recipient is unavailable due to vacation, illness or other
reason. Therefore, your message may not be received and read promptly.
We recommend that you call the office at (978) 665-3152
to set up an appointment or to speak with a counselor rather than
attempt to contact us through e-mail.
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