Career Services: Requesting References
If you're interviewing for a new job, expect to have your references
checked prior to obtaining a job offer. Having good references can
be the clincher to getting that new job. Plan ahead and compile
a list of references and some letters of recommendation, now, so
you're prepared when a prospective employer requests them.
Whom to ask for references
Who should you ask for references? On the average, employers check
3 references for each candidate, so have at least that many to vouch
for you. It's important to know your references, to select the right
people, and to get their permission to use them. You need responsive
people that can confirmed that you worked there, your title, your
reason for leaving, and other details. It's also very important
to have a good idea of what they are going to say about your background
and your performance. It's perfectly acceptable to use references
other than your employer. Business acquaintances, professors/academic
advisors, customers, and vendors can all make good references. If
you volunteer consider using leaders or other members of the organization
as personal references.
How to ask for a letter of recommendation
Don't ask "Could you write a letter of reference for me?"
Just about anyone can write a letter. The problem can be what can
they write about. Rather, ask "Do you feel that you know my
work well enough to write me a good letter of recommendation?"
or "Do you feel that you could give me a good reference?"
That way, your writer has an easy way out if they are not comfortable
writing a letter, and you can be assured that those who say "yes"
will be enthusiastic about your performance and write a positive
letter. Offer to provide an updated copy of your resume and information
on your skills and experiences, so that the writer has current information
to work with.
In addition to references, you may be asked for contact information
concerning your supervisor. However, prospective employers should
get your permission before contacting your current supervisor to
avoid jeopardizing your current position.
What goes on a reference page?
You need to include 3-5 business references on letterhead quality
stationery that matches the rest of your application materials (cover
letter, resume). Provide this list at the interview rather than
attaching it to your initial application materials. You want the
first "shot" at the employer, you don't want them to contact
your references before they contact you. You need to provide their
title and all contact information-addresses as well as phone numbers.
Most companies will telephone your references. It is quicker than
using the mail, and, normally, they can obtain more information
about you. Put your best reference first. Other contact information
to include is:
- Name
- Company, Position
- Address, Phone, Fax, E-mail
- Preferred method and time of contact
- How long have you known each other
- A place for you to enter a paragraph describing your relationship
in detail
References are one part of your job search over which you have
complete control. The following steps may help you develop an enthusiastic
panel of supporters.
Assume your references will be checked
It's a misconception to think that your references won't be checked.
Most companies check references during the hiring process. Consider
it a good sign if the prospective employer contacts your references.
Ask permission before listing a reference
Too many job seekers don't even make references aware that they
are being listed. In addition to being standard courtesy, asking
permission eliminates many of the problems that references cause
job seekers. Your contact will usually tell you if he or she doesn't
want to serve as a reference. You also eliminate references who
don't remember you.
Seeking permission is critical in today's litigious society. Many
companies prohibit employees from providing any information other
than job titles and dates of employment. While this may be standard
company policy, it can raise a red flag with potential employers.
By asking permission, you'll know which references are able and
willing to vouch for you.
Make sure your references are comfortable speaking on your behalf
It's not just what they say, it's how they say it. If you sense
a reference may be hesitant, offer a polite out. Ask if the person
would rather provide a letter of reference. While you may never
need or use the letter, at least you know a hesitant reference isn't
on your list.
Verify your information
Make sure that all contact information is correct and up to date.
You want to avoid turning in a long list of references and have
the prospective employer come up with no information. It can be
very frustrating! Always have your updated list ready to present
at an interview.
Coach your references
Spend 10-15 minutes talking to each person that you ask to serve
as a reference. Discuss your job goals, outline the qualities and
skills you're emphasizing in your job search and give each a copy
of your resume. Some employers may ask your reference for others
to contact, so consider suggesting a mutual contact. Coach your
backup references also. Subsequent to each interview reinitiate
contact with your references to alert them that an employer may
be calling. Explain to them the highlights of your interview and
attempt to get agreement as to the points they will mention to the
employer when they call. Refresh their memories of your qualifications
and instances where you demonstrated the skills that the employer
desires. References can also assist as part of your job search network.
They are active in the corporate work force and can provide job
leads and encouragement during your search.
Choose references based on job requirements
A resume designed to promote your marketing skills isn't likely
to land you a human-resources position. You'd have to write a second
resume, offering a different slant on your skills and experience.
The same is true for references. Someone who can vouch for your
technical savvy may not be the best person to discuss your management
skills.
List each potential reference, including 2 or 3 from each job
you've held. Under each name, jot down job skills and work characteristics
each one knows best. Then rotate your references, choosing them
based on the skills you want to spotlight for a particular position.
If you're conducting a very active job search, rotate your references
as a courtesy. It will save 2 or 3 people from being contacted by
every employer who checks your references.
Consider a reference check a good sign
An employer will only call references if the candidate is viable.
It's often one of the last steps before a job offer is extended.
Ten Ways to Get More Out Of Your References
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